headspace
Maitland

photo 6

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

COVID-19 Update: 

We're providing face to face appointments and phone services. If you need help please get in touch. 

  • If you are feeling unwell or have mild respiratory symptoms (runny nose, sore throat, cough or fever)  please phone us before coming in.  

headspace  Maitland is a free and confidential service for young people aged 12-25 years. We offer a range of services and supports for young people who are experiencing a tough time or are worried about drug and alcohol use, mental and physical wellbeing, sexual health and more. Our services are free or low cost. We provide friendly and  non-judgemental  services to young people from all different backgrounds. 

 

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Maitland is operated by Samaritans Foundation. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Hunter New England and Central Coast (HNECC LTD).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

News

More information

headspace Maitland can be found at 73 Elgin Street, Maitland, across the road from Maitland Public School's playground. Once you enter the front of the building, you can choose the stairs or the lift to get you to the first floor of the building. 

The service is wheelchair accessible via Elgin Street using the ramp at the front of the centre. 

Street parking is available but limited on Elgin Street. There is plenty of free parking space available at Maitland Station, which is located 270 meters from the centre. Bus stops are also located at Maitland Station and time routes and timetables can be found using the Hunter Valley CDC site. 

The easiest way to get support with headspace Maitland is to have a chat to one of our intake team on the phone. You can do this by calling 4931 1000 Monday - Friday, 9am and 4.30pm. You can also ask a family member, friend, or someone you trust to call for you, or make a referral for a friend or family member yourself. Please note, we are a voluntary service. 

On your first appointment, we'll ask you to fill out a registration form, and a survey on the ipad or via your phone using the QR code upon arrival. You'll then meet one of our intake officers who will have a longer chat with you about how you're going and how we can help. This usually lasts around 45 mins to an hour. We'll then make a plan with you for support. For some of our counselling options, you'll need a Medicare card in order to access sessions under a Mental Health Care Plan. To apply for a Medicare card, go to: bit.ly/medicarecard. If you don't have a Medicare card, you can call us to discuss options. 

Our flyer explaining what to expect at headspace Maitland can be found here.

We're collecting info about the activities, social groups and events that we run at headspace Maitland. Have something to say about one of our events that you attended? Let us know what you thought by clicking here.

Our Staff

We have a dedicated team of friendly, welcoming staff who you can talk to about what’s going on in your life in a confidential, non-judgemental environment. Coming to see us is free, and you can phone us, email us or just come in. You can also ask your parents, a health worker or case manager to refer you. If you would like to book an appointment or ask a question call (02) 49 311 000 or send an email to headspacemaitland@samaritans.org.au if you would like to refer a young person you can find our referral form here.

Intake

These guys will be your first port of call! After booking an appointment with headspace you will have a meeting with one of our amazing Early Intervention Mental Health Clinicians. They will listen to what’s going on and talk to you about what help is out there.

Counsellors

headspace Maitland has a diverse range of counsellors for young people to see. They range from psychologists to social workers to occupational therapists. We have both male and female counsellors for young people to speak with.

Medical

We offer bulk billed medical services for young people. 

  • Dr Rob is available from 9am Thursdays

Team Photo Maitland

For a full list of services check out our What's on Poster or click here to download and print a copy of our pamphlet. 

Aboriginal and Torres Strait Islander Youth Services

Todd is our Aboriginal psychologist and is available by appointment for counselling and support.

Alcohol and Other Drugs

Betty provides support for young people who would like to quit or cut down on their alcohol or drug use. She is at headspace Maitland every second Wednesday.

Adolescent and Family Counselling

Les and Alyssa offer counselling and support that can help with a variety of issues including, disagreements of family rules and expectations or disruptions to family life due to separation, divorce, loss or other trauma.

Therapeutic Family Caseworker

Taipu assists families where young people are experiencing mental health problems. This may also include domestic violence and alcohol and other drug support. 

Services Australia 

Luke from Services Australia joins us every second Wednesday to support young people with government services and payments. He can assist you with things like Youth Allowance, Medicare, Child Support and Job Seeker.

 

Other Services

headspace Maitland is connected to a range of outside services and providers in the Hunter and Upper Hunter region:

If you would like to refer a young person you can find our referral form here. Please fill out the details and email to headspacemaitland@samaritans.org.au or fax (02) 49311 060.

To book an appointment or ask a question feel free to call out friendly reception staff on (02) 49 311 000. Please note that phone referrals will only be taken between the hours of 9:30 am and 4:30 pm

headspace Maitland can be booked in to attend  your event, school or service by filling in this request form.

In order to help us best suit your needs please note the following:

  • We need at least 3 weeks notice of events and presentations.
  • We may not be able to meet your request within the timeframe due to prior commitments.
  • If you need to cancel an event or presentation, please advise us 1 week before.
  • It may take 10 days for a staff member to process and get back to you.

At headspace Maitland we believe that youth participation is fundamental to the delivery of quality services for young people. We aim to provide young people with opportunities to meaningfully participate and collaborate in our daily operations, structure and services.

Youth Reference Group

Our Youth Reference Group(YRG) meets up every three weeks to discuss all that happens at headspace Maitland. Our dedicated members come along to an array of community events such as Youth Rockin' the Black Dog, Groovin the Moo, The ARAFMI Walk of Pride and National Youth Week to advocate for headspace.

Wanna join the team? We are always looking for new members! If you're aged between 12 and 25, live in the Maitland and Upper Hunter region and are passionate about promoting good mental health and wellbeing to young people then:

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Some of the crew!

All 4 One

All 4 One is a monthly social support group for same sex attracted, intersex and gender diverse young people or young people who are questioning their sexual or gender identity and friends and allies of the LGBTIQ+ community. It is a chance to meet like minded people, hang out and create a safe space. We regularly host events for young people interested in getting involved too! Give us a call on 4931 1000 for more info! Download a copy of our flyer here.

 

 

Motivation Monday youth groups

Every Monday we host youth groups that are catered for young people aged between 12-25. These youth groups are centered around educating young people about the easy, quick, cheap and do-able ways to look after yourself. Whether it be cooking classes, slime making, art creating, yoga or sports - We got you! If you are a young person or you know of any young people who you reckon would benefit from this, give us a call on 4931 1000 or email headspacemaitland@samaritans.org.au to find out what we've got in store. Alternatively, check out our facebook page for more regular updates.