headspace

Lithgow

lithgow

Hours

When we are closed please contact headspace Bathurst for more information

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 6:00pm
  • Friday: 9:00am - 12:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Lithgow is linked to headspace Bathurst which is a service tailored for the local community.

Welcome to headspace Lithgow! 

We are currently offering a mix of in centre and telehealth appointments. Sevicesheadspace Lithgow offer for young people aged 12-25 include:

  • mental health & wellbeing
  • alcohol & other drug 
  • physical and/or sexual health
  • work & study 

headspace Lithgow is a voluntary service which provides short-term services for mild to moderate difficulties. It is not an emergency service.

Services are also free . However, you may need a Medicare card and a Mental Health Care Plan (MHCP) to access some of our services. We can help you work out how to apply for a Medicare card or access your Medicare details.

If you would like to be added to our mailing list please click here

Hours

When we are closed please contact headspace Bathurst for more information

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 6:00pm
  • Friday: 9:00am - 12:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Lithgow is linked to headspace Bathurst and operated by Marathon Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Nepean Blue Mountains PHN .

Services

Your GP can refer you to see a specialist youth psychiatrist for bulk billed assessment and management advice for mental health issues.

Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

If you live near our headspace centre in a rural area but cannot travel in to see us, you can see our mental health workers online.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“Thank you for this wonderful service that you are providing. The staff are all welcoming and friendly. The strategies given have been helpful and have had a positive effect.”
- 28.11.2019

Jobs and volunteering

Positions currently available at headspace Lithgow

We are seeking expressions of interest from Allied Health Practitioners including clinical psychologists, registered psychologists, social workers and occupational therapists who want to make a different to young people and their supporters, and are experienced in providing high quality, evidence-based interventions to both young people aged 12-25 and family members of young people (therapy for parents/care givers) at headspace Lithgow.

Our regional headspace centres (headspace Bathurst headspace Dubbo headspace Lithgow and headspace Orange) now have access to funding to supplement MBS roles. This is your opportunity to work from home and still support young people through these extraordinary times.

 In addition to your 100% retained MBS income, we cover an additional 25% of your billings. To account for cancellations
 Appointments and billings are all managed by the headspace team
 Work from home or use a room in our centre RENT FREE
 Choose your hours
 IT support through Marathon Health
✅ Paperless Practice
✅ 
A range of on-site complementary services are available to support clients
✅ Have the support of a friendly multi-disciplinary team, as well as a weekly case review meetings
 

Despite most practitioners being aware of headspace services, there are still some myths about what working with our headspace centres means. To find out more Click here -> Myth Busters about working as a private practitioner

To find out more or apply for these positions, contact headspace Practice Lead, Melinda Lake on 0427 246 364 during business hours, or Melinda.Lake@marathonhealth.com.au

join our consortium

We’re seeking Expression of Interest (EOI) from highly motivated people from local clinical and non-clinical service providers and
organisations, to join our growing consortium.

click here for our consortium fact sheet

 

 

For more information contact:

Name: Bonita Bassett
Phone: (02) 6352 7600
Email: bonita.bassett@marathonhealth.com.au

ROLE DESCRIPTION                        

headspace Lithgow

Youth Reference Group Member

Member Qualities

As a group:

  • All members must be aged between 15 and 24 years at the age of application
  • Representation from state and territories, metropolitan, rural and remote areas
  • A mix of ages and gender
  • Representation from Aboriginal and Torres Strait Islander backgrounds
  • Representation from different cultural and language backgrounds
  • A broad range of life experience, including same sex attracted young people, experience of homelessness and history of mental health and mental illness

As an individual:

  • Young people must be aged between xx and xx years at the age of application
  • Have an interest and passion in mental health and/or alcohol and other drug issues for young people
  • The ability to think about the big picture
  • The ability to work in a team and participate in group discussions as well as working independently
  • Motivation, willingness and commitment to participate on an ongoing basis
  • Young people that have something to say about mental health and alcohol and other drug issues
  • Good communication skills
  • The ability to balance health (including mental health), other responsibilities like school/work/uni/family and the demands of the YRG position
  • All members must have easy and regular access to the internet and phone

Responsibilities

  • Participate in monthly meetings – fortnightly when working on big projects – Thursdays at 4:30pm in centre or via TEAM video link
  • Be prepared to undertake some training at about headspace, mental health, mental illness, talking to the media and other associated topics
  • Be open and willing to participate in teleconferences, email and Facebook discussions
  • Support local headspace activities
  • Some young people may like to become community advocates for youth mental health which will: raise awareness of youth mental health, encourage young people to seek help early and to educate the broader community about youth mental health.
  •  Young people may be involved in community education activities, or as media spokespeople on the issue of youth mental health and well-being.
  • Young people may speak at public functions or at local schools, mental health forums, conferences and the like.
  • Complete a wellness plan and actively look after all aspects of your health

Time Commitment

In between face to face meetings and events, contact will be maintained through email, Facebook and teleconferences. It is expected that you maintain regular (at least once/fortnight) contact with the group.

Focus groups around specific topics will be held throughout the year and it is expected that the members will be involved in (at least) two of these a year.  These groups may occur through teleconference, face to face, or through email surveys and web-based discussion.

Benefits

  • Meet other young people passionate about youth mental health and well-being
  • Receive training in mental health, alcohol and other drugs, media and relating to your specific interest area
  • Develop a range of skills including working in groups, and representing the needs of your peers

Training

Training will be given in the following areas:

  • What is headspace
  • Mental health 
  • Talking to the media
  • Speaking in public
  • Other as related to interested area

Other

Parental (or Guardian) consent will be needed for young people under 18 years of age

To apply please head to our website under "groups"

For more information contact:

Name: Bonita Bassett
Phone: 6352 7600
Email: hs.lithgow@marathonhealth.com.au

Apply now

More information

Welcome to headspace Lithgow!

headspace Lithgow aims to provide a friendly, welcoming space for all young people and their families. headspace acknowledges that access supports can be difficult for some young people. As such, we aim to make the process as friendly and easy as possible.

We are located at 23 Main Street, Lithgow. The entry of the building is down 'Secret Lane', which is to the left of the main building. Our centre is wheelchair accessible, with street parking out the front. It is a 6 minute walk from the train station to the headspace centre - https://goo.gl/maps/QZDcKhb31SoLdjEM9 and to get to the headspace centre from Lithgow High School, it is a 15 minute walk - https://goo.gl/maps/74ED44j314woELrXA 

headspace Lithgow offers young people aged 12-15 a welcoming environment where they can access free and confidential mental health support, health advice, and general information. We are a team of friendly workers who specialise in youth wellbeing. We can discuss and help with any issues from mental health, sexual health and contraception, education support, to drug and alcohol counselling. headspace Lithgow services are available at no cost. 

Contact us

phone: (02) 6352 7600
email: hs.Lithgow@marathonhealth.com.au 
post: headspace Lithgow - PO Box 20 Lithgow, NSW, 2790
You can also follow us on facebook or Instagram!

For information on faxing and secure email, please call reception. 

If you are concerned about your own or someone else's safety and require urgent assistance, there is also the mental health line, who can be contacted on 1800 011 511. They are a 24-hour telephone service that can link you with a mental health worker and local care services.

Here at headspace Lithgow, young people are our first priority. Our wonderful staff are here to make sure that you get the help you need when you're going through a tough time.

our team includes: 

Mel | headspace Western Practice Lead (Psychologist) - Based out of headspace Bathurst 

Elise | headspace Western Clinical Lead (Psychologist) - Based out of headspace Bathurst 

 

Bonnie | Clinical Manager & Youth+ clinician (Provisional Psychologist) - Monday to Friday 

Hannah | headspace & Youth+ clinician (Provisional Psychologist) - Monday to Friday

Jack | Youth Care Coordinator (Provisional Psychologist) - Monday to Friday

Ashleigh | Intake & Community Engagement Coordinator - Monday to Friday

Scott | Youth Access Worker - Wednesday to Friday

 

psychologists

Karlo | Registered Psychologist - Monday afternoons & Wednesday 

James | Registered Psychologist - Wednesday 

 

medical practitioners:

Dr Shah | Tele-Psychiatrist

Dr Tim | GP & Therapist - Every second Wednesday

 

allied mental health:

Steph | Drug & Alcohol Counselor - Monday & Tuesday afternoons

 

Youth Reference Group:

Alisha, Ollyvar, Erin, Jesse-Lee, and Sebastian

 

Consortium Members:

Marathon Health (lead agency), Lithgow High School, Lithgow City Counsel, Mitchells Conseratory, Planet Youth, Noffs, and Lithgow PCYC

Self-Referral (referring yourself)

If you are aged between 12 and 25, and want to access headspace Lithgow services,  There are a few ways you can contact us for an appointment. You are welcome to use the method that is most comfortable and convenient for you.

Family/Friends Referral

Families, carers or friends can refer a young person to headspace Lithgow. The young person needs to be aware of and consent to the referral, as well as be willing to meet with a member from the headspace Lithgow team. A referral can be made by:

Professional Referral

Allied Health Professionals, community-based agencies and educational/vocational institutions can all refer young people to headspace Lithgow by filling out the Professional Referral Form and:

General Practitioners (GPs) - ‘How to refer’

When making a referral to headspace Lithgow, please ensure following there is a referral letter and if a Mental Health Treatment Plan has been given, the following information is provided:

  • Referral letter addressed to ‘Dear headspace Clinician’
  • GP name, provider number and practice details
  • Date and GP signature
  • Reason for referral and a diagnosis (if appropriate)
  • Number of therapy sessions approved 
  • Consent of referral from the young person
  • Young person’s address, DOB and phone numbers
  • Contact for carer or parent (if appropriate)
  • Include a Mental Health Care Plan (if appropriate)

 

GPs are encouraged to continue to be involved in supporting the young person whilst they are engaged with headspace.   

For information on faxing and secure email, please call reception. 

GP Referral to Tele-Psychiatry

Young People aged 12-25 who wish to access a tele-psychiatry appointment, will require a referral letter from their Doctor addressed to:

'Dr Syed Shah'

stating whether the young person requires a:

  • medication review
  • assessment/diagnosis
  • treatment recommendation/plan

 

For information on tele-pschiatry options and to book an appointment click here.

No referrals are needed to access out GP.

Please contact us with your medicare card to make an appointment. 

mental health and wellbeing

  • single session work
    • Single Session Thinking (SST) may be the only session you need at headspace, it targets your key concerns - as the name suggests sometimes in one session, while laying the foundation for ongoing work, if required and requested by you.
    • toolKit modules Feeling down, tense, angry or anxious are all normal emotions that we experience from time to time. When these experiences last for longer than normal though, they can begin to get in the way of the things that are important. What we know is that the earlier these issues are addressed the easier it is to overcome them. Toolkit modules offers a range of evidence-based topics that use youth friendly language, and included links to multimedia resources, such as video clips, activities and games. Best of all, you can attend one session or serveral!
      topics
      • problem-solving skills
      • exercise for wellbeing
      • understanding my anger
      • communicating with confidence
      • understanding my moods and anxiety
      • mindfulness and relaxation
      • understanding and accepting
      • sleeping well
      • nutritionfor wellbeing
  • psychosocial assessment
  • sessions with a provisional or general psychologist 
  • care coordination and/or referral
  • group work 
  • headspace connect 
  • telehealth psychiatry
  • Youth+  is a short term brief intervention service for people in the Lithgow area who have recently experienced:
    • Impulsive and self-destructive behaviour
    • Changing in emotions and strong, overwhelming feelings
    • Problems with identity and sense of self
    • Thoughts and feelings of suicide and self-harm

alcohol and other drugs 

  • counselling
  • care coordination and/or referral

physical and/or sexual health

  • single session work
    • To talk about contraception options
    • To talk about sexual health
  • doctor appointments
    • for phyical or sexual health
    • for mental health difficulties
    • referral 
  • care coordination and/or referral

work and study

  • single session work
    • The Resilience Doughnut helps adolescents and adults to identify and combine their strengths to build resilience. It enables individuals to take responsibility for their own wellbeing and build competence to face adversity and deal with times of rapid change. With its focus on strengths and encouragement to do more of “what’s working”, The Resilience Doughnut can promote a process of developmental change throughout an organisation, within individuals, their families and communities
  • support accessing headspace digital work and study 
  • group work
  • indiviual vocation support 
  • referral and coordination

If you are interested in one of our groups below, click here and someone will be in contact with you shortly :) 

"Drop In" Youth Space
For arts, music, games and fun! If you are 12 to 17 years old, come and join!
This group runs during the term, and the location changes

All Sorts
This group is a safe space for all young people (12-25 years) who identify as lesbian, gay, bisexual, transgender, intersex, asexual, or are questioning their gender and sexuality. 

All Sorts Martial Arts classes
Are you interested in learning new skills in a safe, supportive and non-judgemental space with other LGBTIQA+ young people (12-25 years)? We offe free martial art classes, taught by members of the LGBTIQA+ community.
 

The Youth Reference Group (YRG)
YRG membership is open to anyone between the ages of 16 and 25 in the Lithgow LGA.

headspace Lithgow believes in providing young people with the opportunity to be heard, and actively involved in addressing the issues that are important to them. As a member of the headspace Lithgow YRG you will have the opportunity to have your say in the services delivered by headspace Lithgow, while gaining valuable skills in leadership, media, communication, and mental health services. If you are interested in being a member of the YRG please fill out the follow form EOI-YRG.docx and email to hs.Lithgow@marathonhealth.com.au

As a member of the headspace Lithgow YRG you can do just this, by;

  • Working with at risk youth in the community
  • Planning and organising events
  • Developing and facilitating programs
  • Community Engagement
  • Youth & Community Development
  • Health Promotion

By getting involved you will get the opportunity to:

  • Receive training about headspace and Mental Health & wellbeing.
  • Have your say on important issues and influence how headspace Lithgow operates.
  • Meet and work with other young people who are passionate about youth and our community.
  • Learn and develop leadership and organizational skills.

We currently provide outreach services to Lithgow High School and Portland Central School, during the school term on altinating Tuesday mornings. Outreach services include: 

  • Screening/Intake assessments 
    • An intake appointment gives a young person a one-on-one opportunity to talk to a headspace staff member
      about their wellbeing, what they want help with and their goals.
    • Information on consent/confidentiality, interventions and therapy options are discussed
    • Information on services and groups on offer though headspace

  • Group programs
    • Feeling down, tense, angry or anxious are all normal emotions that we experience from time to time. When these
      experiences last for longer than normal though, they can begin to get in the way of the things that are important.
      What we know is that the earlier these issues are addressed the easier it is to overcome them. The Brief Intervention
      Toolkit Clinic offers a range of evidence-based topics that use youth friendly language, and included links to
      multimedia resources, such as video clips, activities and games. A young person can be referred into a single session
      or multiple.

  • Eating well for a healthy headspace breakfast program
    • This program provides breakfast to students who are arriving to school hungry. While the program provides a range of benefits in addition to filling bellies, headspace Lithgow aim is to provide a healthy breakfast to students who would otherwise go without food.

For more information either contact headspae Lithgow, Lithgow High School or Portland Central School. 

In addition to providing services within our centre, headspace Lithgow actively participates in the community to promote positive mental health.

If you are a School/Sports Club/Community Group/Business/etc, you can request us to come along to your event, workshop or donate headspace resources to your organisation.

All community engagement activities are delivered at no charge. However, we would greatly appreciate any donation that may be able to make to help us continue to work in supporting young people through our workshops.

Please allow for a minimum of two weeks to process your request.

If you would like to make a request click here.

At headspace Lithgow we strive to provide excellent, respectful and confidential services that facilitate shared decision-making and, promote collaborative care – for details on your rights and responsibilities please head to our website or talk to your clinician. 

Disclosure of personal information
Personal and medical information gathered as part of this service will remain confidential except when:

  • it is subpoenaed by a court;
  • failure to disclose the information would place you or another person at serious risk to life, health or safety;
  • If your written consent has been obtained to share information to:
  1. Another person (eg family member, employer)
  2. Another agency

Involving your family
At headspace Lithgow we believe that your family and friends play an important role in your life, so wherever possible, we encourage you to let them know you’ve visited headspace, even get them involved. If you can have your family involved in your health care, it can make a really positive difference. The amount your family are involved depends on lots of things – including your age, experiences, and importantly your feelings about family involvement.

 If you are under 18, there are some situations where you can consent to treatment without parental permission. It depends on a few things like whether you can fully understand the help or treatment you’re getting, and what the consequences might be if the help isn't provided.

How and why we collect personal information
As part of providing a service to you, headspace Lithgow needs to collect and record personal information from you that is relevant to your situation; such as your name, contact information, medical history and other relevant information. This collection of personal information will be a necessary part of the psychological assessment and treatment that is conducted. We use personal information that you give us to provide you with the best service we can. How much you tell us is up to you. However, the more information we have the more we can be clear about the help we can offer.

Each time you have an appointment at headspace Lithgow, you will be asked to complete a headspace Application Platform Interface survey (hAPI). It asks for some information about you, such as age, gender and other details, as well as some information about how you're feeling at the moment. Everyone does this survey when they come in and the information collected is used by headspace Lithgow to assist in providing you with the best support possible. This information is then de-identified to helps us evaluate our service — the kinds of issues we’re helping people with and whether we are effective. We are required to report unidentifiable information to our funding body, the Nepean Blue Mountains Primary Health Network (PHN).

Protecting your privacy
As part of providing a service to you, headspace Lithgow will need to collect and record personal information about you. Your details and session notes are stored electronically on a database called MasterCare. Access to this is protected by a password and organisation systems to ensure your information is kept confidential.

Your clinician may also discuss your progress at team meetings – this is to ensure you are provided with the highest possible standard of care. In this case, the identifying information discussed will be kept to a minimum with respect to the client. headspace Lithgow is made up of headspace core staff and co-locating health professionals from various organisations.

 Provision and limitations of telehealth service
headspace Lithgow can provide telephone or videoconferencing appointments. To access telehealth appointments, you will need access to a quiet, private space; and the appropriate device, i.e. smartphone, laptop, iPad, computer - with a camera, microphone and speakers; and a reliable internet connection. At the beginning of every telehealth session, your clinician will ask where you are currently located.

A telehealth consultation may be subject to limitations such as an unstable network connection. In addition, there may be some services for which telehealth is not appropriate or effective. We will not record calls or video chats, unless agreed upon by yourself. Unfortunately, we do not know if headspace Lithgow phone numbers will show up on mobile/home phone bills. headspace Lithgow uses systems that meet recommended standards to protect the privacy and security of the video sessions. However, headspace Lithgow cannot guarantee total protection against hacking or tapping into the video visits by outsiders. This risk is small, but it does exist.

At headspace Lithgow we strive to provide excellent, respectful and confidential services that facilitate shared decision-making and, promote collaborative care.

As a client you have the right to:

  • Be treated in a respectful, professional, courteous and caring manner
  • Be provided services in a safe environment
  • Expect personal privacy will be respected and confidentiality protected
  • Expect adequate information regarding all aspects of services provided or treatment available, so you can make the best and most informed choices regarding you or your child’s healthcare
  • Consent to refuse to participate in educational or research programs, including treatment by students, and consent to refuse any treatment
  • Have our clinicians discuss all aspects of treatment, and offer alternatives should you wish to seek another option or opinion
  • Decide who will be present at a consultation (parent or carer, advocate, interpreter, student etc)
  • Receive prompt service – if a session time needs to be changed, every attempt will be made to contact you
  • Request a different service provider
  • Participate in decision-making about your care
  • Make a complaint about the service or treatment received and expect it will be investigated appropriately and confidentially, and you won’t be disadvantaged in receiving continuing service or treatment
  • Request a copy of your records via the program you have been engaged with, in accordance with the Privacy Act (1988) and Freedom of Information Act (1982) – for state specific privacy regulations, check your state government’s website

As a client you have the responsibility to:

  • Attend all allocated appointments, or provide at least 24 hours cancellation notice
  • Maintain confidentiality regarding information about other participants in groups or programs conducted by our organisation
  • Ask for more information or clarification if you are unsure about the information or treatment given to you
  • Provide accurate information about yourself in order to receive the best care
  • Treat staff in a respectful manner

Family and friends of a headspace client have the rights to:

  • Be respected regardless of culture, language, disability, gender, sexual orientation, religion, age or lifestyle;
  • Be recognised as an individual and as a person in a carer relationship;
  • Participate in the treatment and ongoing care decision making of the client with the consent of the client, and where appropriate to do so;
  • Have their views and opinions invited, heard and respected;
  • Receive clear information about the service that headspace provides and be provided the opportunity to ask questions;
  • Be able to involve an advocate at any time;
  • Have their privacy and confidentiality respected;
  • Have their health and wellbeing acknowledged as an integral part of support for the consumer;
  • Be given access to information about services that support carers’ health and wellbeing;
  • Be able to provide feedback or complaints about any aspects of the service, and to have an appeal process available to them.

Family and friends of a headspace client have the responsibility to:

  • Be supportive of the healthcare options that are consistent with the client’s choice and wishes, and that are in the best interests of the client;
  • Respect the human worth and dignity of the person they are caring for;
  • Respect all headspace staff, regardless of culture, language, disability, gender, sexual orientation, religion, age, or lifestyle;
  • Consider the opinions and skills of headspace staff in providing support for the client;
  • Co-operate, as far as is possible, with reasonable support activities aimed at supporting recovery;
  • Inform headspace staff when their ability to perform a caring role is compromised, or their role has come to an end;
  • Maintain the confidentiality of the person they care for and those they meet as part of their care;
  • Accept that whilst sharing of information is important, not all information about the consumer or service provided will be shared at all times.

You can have your own Medicare card if you’re aged 15 or older and enrolled in Medicare.

To get your own card you need to complete a form. Complete the Application to copy or transfer from one Medicare card to another form.

The form is then given to a service centre. To make sure it’s you, they will ask for some identification. You need to bring one of the following:

  • birth certificate
  • current driver’s licence
  • current passport.

They will usually tell you your Medicare number straight away and send your card in 3 to 4 weeks.

You can use a digital copy of your Medicare card in the meantime. 

Keep in mind, you can only be on 2 Medicare cards at the same time

headspace appreciates the support of local businesses and the community

If you would like to donate, this can be done at the Lithgow office or alternatively via direct deposit on:

NAB Account Name: headspace Lithgow

Account Number: 93-111-0013

BSB: 082-564

For more information contact Bonnie on (02) 6352 7600

Client Satisfaction Survey

We value your feedback. Please let us know how your experience has been by answering the following questions on our Client Satisfaction Survey 

At headspace Lithgow we appreciate all feedback, including: suggestions, compliments, and complaints. We're always looking for new ways and bright ideas to improve our services and facilities. So please feel free to click here to share your comments and ideas.

family member or friend

Please tell us what you think about headspace and the service you have received. Your feedback will help us improve the service for others. Feedback is completely anonymous and you can find the survey by visiting https://bit.ly/362K8W1

 

If there is a problem you wish to take outside the organisation, you may prefer to contact our lead agency at www.marathonhealth.com.au/contact or via the Health Care Complaints Commission on 1800 043 159