headspace

Katoomba

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Hours

When we are closed please contact headspace Penrith for more information

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Katoomba is linked to headspace Penrith which is a service tailored for the local community.

COVID -19 update: The health & wellbeing of young people and their families is our top priority. We are currently offering telehealth services where possible and are still open if you need to walk in to our service. Please contact us by phone or email for more information.

headspace Katoomba offers young people aged 12-25 a welcoming environment where they can access free and confidential mental health support, health advice, and general information. We can help with mental health, general health, alcohol and other drug services as well as work support. Young people aged 12 - 25 do not require a formal referral. Simply phone, email or walk in to arrange an appointment with one of our staff during business hours. 

Hours

When we are closed please contact headspace Penrith for more information

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Katoomba is linked to headspace Penrith and operated by Uniting NSW.ACT. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Nepean Blue Mountains.

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Katoomba

headspace is Australia’s National Youth Mental Health Foundation.  It’s mission is to deliver improvements in the mental health, social well-being and economic participation of young Australian aged 12-25 years.  To this end, headspace aims to be the focal point for youth mental health issues across the country. 

 

  • Flexible Full time or Part time in headspace Katoomba
  • 100% of billings + full admin support
  • Opportunity to provide some service via Telehealth

 

Role Overview

Our Private Practitioners complete work in assessment, treatment planning, psychological treatment and referral, and are highly valued members of our team.

The position’s purpose is to provide MBS funded headspace clinical services, ensuring that the clinical activities you deliver are within your relevant professional and individual scope of practice; are evidence-based; are of high quality; and demonstrate a holistic approach to client management.

Accountabilities include but are not limited to:

  • Provide youth friendly, evidenced based Focussed Psychological Strategies/Psychological Therapy as specified by the referring GP under the Medicare Better Access Initiative.
  • Provide evidenced based group interventions to young people as specified by the referring GP under the Medicare Better Access Initiative.
  • Maintain accurate and timely case notes and records in our approved case management database system (Mastercare EMR) as required. 
  • As per Medicare reporting requirements, provide reports to the referring GP at the required intervals 

 

Applications will only be accepted via the link below. If you have any questions, please contact Rose Rivera, Talent Acquisition Specialist on 0438 206 164 or rrivera@uniting.org

 

 

For more information contact:

Name: Rose Rivera
Phone: 0438 206 164
Email: rrivera@uniting.org

Apply now

More information

Your feedback is valuable to us - it lets us know what we are doing well and how we can improve our service.

If you are a young person accessing our service, we would really appreciate your feedback. You can let us know here -

https://www.surveymonkey.com/r/LZR757R. This survey is confidential and won't have an impact on the service you are currently recieiving.

Supporting a family member or friend? Please tell us what you think about headspace and the service you have received. Your feedback will help us improve the service for others. Find the survey here: https://bit.ly/3hkffSW 

Is headspace Katoomba open? 

Answer: We remain open if you need to walk in to our centre between 9.00AM - 5.00PM Monday to Friday. In addition, we are continuing to operate our services via telehealth (phone and online).  

Can I have a face to face appointment?

Answer: For a first intake session yes. This can also take place over the phone. We are predominantly offering sessions via telehealth (online and phone) and appointments on site will be considered in consultation with your assigned worker and the team. 

How long will a first intake session take and how soon will I be able to have a face to face or phone intake session? 

Answer: Both face to face and phone intake sessions take roughly 30 minutes to complete. A face to face intake can be completed upon arrival at a headspace service after completing check in. A phone call intake can take place between two to five business days. If you have not heard from us in a week, give us a call.  

Can I bring my parent/carer/support person to a face to face intake session? 

Answer: Yes, but due to COVID-19 restrictions we request that this be limited to one person.  

Can my parent/carer bring a smaller child with their older child who is completing a face to face intake session? 

Answer: Yes. We appreciate all efforts to reduce the number of people on site but understand if you need to bring someone who is under your care and cannot be left with someone else.  

Do I need to book? 

Answer: No. An intake in person can be completed Monday-Friday during operating hours. The first intake session can take 30+ minutes so ideally if you can arrive before 4pm so we can give you as much time as needed before our 5pm closure time.  

Do I need to wear a mask? 

Answer: We ask that you wear a mask on site and follow all public health precautions such as staying home if you are sick (you can call us instead!), maintaining physical distancing, checking in with our QR code and using hand sanitizer. If you don’t have a mask on you, we can supply you with one upon arrival.  

If you still have any questions or are unsure if a pre-organised appointment with your headspace worker is going ahead face to face or online - please give us a call. 

Uniting NSW.ACT provides care and support for people through all ages and stages of life, with a focus on people experiencing vulnerability and exclusion. As one of the largest not-for-profit (NFP) organisations in Australia we offer services across NSW and the ACT in the areas of aged care, retirement and independent living, early learning, disability, community, and mental health services. With our values: Compassionate, Respectful, Bold, and Imaginative we work to inspire people, enliven communities and confront injustice.

If you are a service provider and you wish to refer a young person to headspace, simply download the Referral Form and return it via email to: headspacekatoomba@uniting.org. Please ensure to be as specific as possible when filling out this referral.

Please ensure that the young person whom you refer is willing to engage with headspace and is able to attend appointments.

We recommend that you follow up the emailed referral with a phone call, just to make sure we've received it.

Our intake phone number is: 1800 478 626

If you are looking to self refer, you can call us on the provided number, send us an email (as stated above), or, simply walk into our centre, and one of our friendly staff will be on hand to assist you.

headspace Katoomba's services can be accessed free of charge. Some of our services may require you to have a Medicare card, however our primary care services do not.

Young people 15+ years old can get their own Medicare card by visiting a Medicare office or by calling Medicare on 13 20 11.

The below fact sheet and road map explain why young people may need their own Medicare card, and which option and pathway to take for getting their own Medicare card that will suit their needs under difference circumstances.

NSW Government Fact sheet (PDF)

The Community Development Team are available to assist with a range of community activities and events.

To make a request, please complete the forms below. 

Mental health event: The Community Development Team can participate in community events and engage in health and service promotion.

We can provide a pop-up stall to distribute a range of information around what mental health is, how to increase positive mental health, and how to link into our services whilst also including some engaging activities for the community. 

To make a request, please complete this form.

School & Educational Workshops: we provide workshops for groups of young people, parents, family members, or carers of young people.

To make a request, please complete this form.

Student Engagements: The Community Development Team can provide tours and visits at our local headspace centres for interested students. 

Throughout the in-service tour a member of our Community Development Team will provide you with an overview of the services, staff and resources on site at this centre. 

To make a request, please complete this form.

Promotional material: The Community Development Team can post out promotional material (e.g., posters and post cards).

To make a request, please complete this form.

 

Should you encounter any technical issues with these forms, please email your request to: headspacecdt@unitting.org