20220526 131949


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed


Welcome to headspace Grafton.

We help young people aged between 12 and 25 who may be going through a tough time in the Clarence Valley region of NSW.

headspace Grafton is a free, youth friendly and confidential service. Drop in any time Monday to Thursday 9am to 5pm and Friday 9am to 4:30pm or alternatively contact us on (02) 66421520.

headspace Grafton is not a crisis service. If you are experiencing a mental health emergency please contact the Mental Health Access Line on 1800 011 511, Lifeline on 13 11 14 or Kids Helpline on 1800 551 800 


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed

headspace Grafton is operated by GenHealth. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Coast.


Nutrition screening, dietary assessment and education about food and lifestyle, also support around healthy eating strategies.

If you live near our headspace centre in a rural area but cannot travel in to see us, you can see our mental health workers online.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Your GP can refer you to see a specialist youth psychiatrist for bulk billed assessment and management advice for mental health issues.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Grafton

Peer Support Worker, headspace Grafton (Aboriginal Identified)

  • Use your experiences of life - being young, and mental health recovery to support others and help them navigate their mental health challenges
  • Young People who identify as Aboriginal or Torres Strait Islander between the ages of 18 and 25 are encouraged to apply to ensure there is an appropriate level of ‘lived experience’ to support headspace clients aged 12-25
  • Early career opportunity with on the job training and development provided

About our organisation and services

GenHealth Inc is a not-for-profit non-government multi-disciplinary organisation providing evidence based primary, specialist, allied and health promotion services across the mid and north coast of NSW. We pride ourselves on coming from this region and living our values: ethical, person-centred, embracing diversity, caring and respectful. 

GenHealth is lead agency of the Coffs Harbour Women's Health Centre, headspace Coffs Harbour and headspace Grafton. 

headspace Grafton (funded by Healthy North Coast) aims to:

  • provide early identification and effective, evidence-based mental health interventions for 12-25 year olds (www.headspace.org.au);
  • improve access to mental health services; and
  • improve access to specialist providers and primary health care workers, collaborating within an accessible and integrated service framework.

About the role

The Peer Support Worker will use their lived experience in mental health recovery to support other young people to navigate their mental health challenges. They will inspire, model and inform others in similar situations to support them in finding their own path of recovery. The Peer Support Worker will provide open, appropriate and effective support to young people accessing or considering connection with headspace services. They will also provide support to the families and friends of young people accessing or considering access to headspace services. 

A full list of key responsibilities is outlined in the Position Description, which can be obtained by emailing jobs@genhealth.org.au 

To find out more about headspace Grafton, follow us on Instagram or FaceBook.

About you

You will Identify as Aboriginal or Torres Strait Islander with an understanding of the local community. GenHealth considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification under s14(d) of the Anti-Discrimination Act 1977 (NSW).  You will also be able to listen and acknowledge discussion of mental health issues in a compassionate, non-judgmental way.

You will have:

  • A ‘lived experience’ of mental health issues and capacity to relate to young people from a ‘lived experience’ perspective
  • Be age-appropriate for this role (between 18 and 25) to ensure there is an appropriate level of ‘lived experience’ as a peer who will be supporting headspace clients aged 12-25
  • Practical knowledge and understanding of issues facing young people with a mental health issue, and the family, friends and carers of young people with mental health issues
  • An ability to carry out duties whilst understanding professional boundaries and maintaining privacy and confidentiality
  • Knowledge of culturally diverse communities and the ability to connect to and maintain working relationships with young people, their families, friends and carers in a culturally diverse community
  • Some experience in reception and/or administration duties
  • Capacity to obtain and maintain a NSW Working with Children Check (WWCC)

Please contact us at jobs@genhealth.org.au to obtain a full Position Description for this role.

Other Information

  • Full time (38 hours per week)
  • Available for immediate start
  • Base work location is Grafton NSW
  • Position is classified as Support Services Level 3 under the Health Professionals and Support Services Award
  • Early career opportunity
  • On the job training and professional development provided
  • Super Guarantee of 10% payable in addition to salary
  • As a not-for-profit non-government organisation, GenHealth can offer eligible employees salary package benefits of up to $15,900 per annum + an additional $2,500 in meals, entertainment and holiday accommodation per annum
  • GenHealth complies with the Public Health (COVID 19 Vaccination of Health Care Workers) Order 2022 which requires health staff and persons working in health settings to be vaccinated with a COVID-19 vaccine unless they have a medical exemption as defined under the Public Health Order. You will be required to provide a record of your COVID-19 vaccination status if successful.

To Apply

Written applications should include: 

  • an outline of your claims to the position demonstrating how you meet each of the essential and desirable criteria listed on the Position Description (contact us for a PD)
  • your current resume detailing your skills, qualifications and experience, including the names and contact details for two referees, with at least one referee being a current or most recent supervisor

Email your complete application to jobs@genhealth.org.au 

Enquiries to:  Danielle McGrath (Lead Receptionist) or Dan Griffin (Centre Manager) headspace Grafton on (02) 6642 1520 

Please note there is no application close date and applications will be reviewed as they are received. We invite you to apply as soon as possible.

GenHealth is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our workforce and members. 

For more information contact:

Name: Danielle McGrath
Phone: (02) 6642 1520
Email: jobs@genhealth.org.au

Apply now

More information

Did you know that we have many ways you can participate in our Centre?

  • Youth Reference Group
  • Family and Friends Reference Group
  • Providing feedback through Surveys and in the Centre

If you require any further information on ways to participate please contact Claudia Ollenburg our Community Engagement and Youth Participation Officer on 2 6642 1520 or email: hg@genhealth.org.au

Centre Manager

Dan Griffin

Clinical Lead

Caitlin Starkey

Reception & Welcome

Danielle McGrath, Marion Llewellyn

Community Engagement & Development Officer

Claudia Ollenburg

Youth Access Clinicians

Renee Harris, Tanya Bell, Amy Lewis, Kitty Thatcher, Leoni Ryan, Karin Van der Valk


Ashley Alford, Karla Brettschneider


Dr Andrew Black

Peer Support Worker

Jade Moffitt


Geordy Henderson

headspace Grafton is located at 59 Duke Street in Grafton and our building has been designed to provide full wheelchair access. 

Disabled parking is available in our parking area located at the front of our building with wheelchair accessible ramps allowing ease of access. 

If you have any specific requirements to help you access our service please call us and we will work with you to make sure you can easily access our building and service.

The closest Bus Stop is located at Market Square in Prince Street, Grafton. Please contact BusWays for the latest timetables.

headspace Grafton has professionally trained staff that are focused on helping young people between the ages of 12 and 25 years to address any health problems, confidentially and with respect.

All of our onsite services are FREE for young people between the ages of 12 and 25!*

How do you access our services?

  • You can walk in off the street and make an appointment
  • You can call us on (02)6642 1520 and make an appointment
  • You can email us on hg@genealth.org.au
  • You can ask a parent, carer, teacher or the youth service you use to refer you

Do you need a Medicare card?

  • You need a Medicare card to access some of our workers (psychologists, dietitian, and G.P.)
  • For more info on how to apply for a Medicare card, click here
  • If you don't have a Medicare card, you can still access our Youth Access Clinicians, Drug and Alcohol Counsellor, family therapist and other counsellors

 What free services are at headspace Grafton?

  • Youth Access Clinicians to help you access the right supports at the centre or from other services
  • A G.P. - to keep your general health in check (including sexual health) as well as help out with a care plan if needed
  • Counselling
  • Psychology support
  • Drug and alcohol counselling
  • Dietician
  • Groups that are run throughout the year
  • Heaps of info and someone to talk to


To keep up to date with what's happening at headspace Grafton and find out about the latest news and events go to our facebook page and give us a like: https://www.facebook.com/Graftonheadspace/

Download our referral form from this page.

Click here for the --->  headspace Grafton Referral form  <---

  1. Fill it out online
  2. Save it on your computer
  3. Email it to hgreferrals@genhealth.org.au, or
  4. Print it out and drop it, post it or fax it to headspace Grafton 

Our fax: 02 6642 7391

Address: 59 Duke Street Grafton 

If you have any questions, you can call us on 02 66421520

Once we receive your referral, we'll contact you by phone.