Past chat transcripts for friends and family

Life issues
Health & wellbeing
Mental health
Alcohol & other drugs
Supporting parents
Work & study
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young people using violence in the home

Some young people use violence against others in the home. If your child is hurting you or someone else, it can be difficult to accept that what they’re doing is abusive. Violence, abuse and intimidation can be symptoms of larger problems, so it’s important to get support. You and your family deserve to be respected and feel safe. Learn more about how to have the confidence and skills you need to manage the young person using violence and how to maintain a calm and safe environment at home.
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how to support a young person's individuality

Achieving independence and establishing an individual identity is an essential part of a young person’s journey to adulthood. To make this journey successfully, adolescents need freedom to try new things. Learn more about how to find the right balance and still provide guidence and support.
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supporting young people who are LGBTQIA+

The people around a young LGBTQIA+ person have a major impact on that person’s wellbeing. Young people that experience conflict with, or rejection by, their families and loved ones because of their gender or sexuality are at higher risk of developing depression and anxiety. Learn more about how you can make a positive difference to the young person's risk of suicide, self harm, general and mental health, and substance use concerns.
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why do adolescents take risks?

Many parents and other adults supporting young people struggle to understand why teenagers are more likely to make risky decisions. Learn more about why punishing adolescent risk takers doesn’t work, why they’re taking risks and what you can do to support them during this developmental stage.
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Coping skills and managing your feelings

Most people experience negative emotions from time to time. It is important to manage feelings like anger and frustration so that you can support young people and role-model healthy coping skills and emotion regulation. Learn more about how to look after yourself and hear from others about how they deal with tough feelings and experiences.
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Respecting a young person's privacy

Many parents and other adults supporting young people struggle to balance the desire to know all the details with the young person’s right to privacy. Knowing when to step in, and when to respect their privacy, can mean that the young person is more likely to come to you when they need support. Learn more about when to give your young person psychological and physical space and when to step in, and how to help them feel comfortable to come to you for support.
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Supporting young people about cyberbullying

Social media has made it possible to stay connected with important people in our lives, but it also has associated risks such as cyberbullying. Learn more about how to support young people who are experiencing cyberbullying.
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Building happy blended families

No family is smooth sailing all the time, but there are dynamics in a stepfamily that can be difficult to navigate. Learn more about how to build positive relationships and how to approach some of the challenges that may come up.